SupportCandy Print Tickets: Turn your support tickets into professional printable documents
Managing support tickets is more effective when you can keep organized physical records and share information offline with your team. SupportCandy Print Tickets transforms each ticket into a professional, print-ready document, allowing you to create customized PDF files that reflect your brand and make it easy to document your customer service processes.
Why SupportCandy Print Tickets is the ideal solution
This add-on extends SupportCandy's functionality with printing capabilities directly integrated into your ticketing system. Fully customize every aspect of the printed document, from headers and footers to the core content of the ticket, using dynamic markers that automatically extract information. Your support team and your customers will be able to generate professional documents with a single click, improving both the customer experience and your internal workflow.
Key functionalities
- Print permissions control: Decide if customers can print their own tickets or if only your team has access to this feature.
- Print design customization: Use macros and placeholders to customize headers, footers and the body of the document according to your needs.
- Print button on confirmation screen: Show or hide the print option on the thank you screen for an optimized user experience.
- Export in PDF format: Generate downloadable PDF documents that can be archived, shared or printed at any time.
At PillBanana you get SupportCandy Print Tickets with original GPL license, at a significantly more affordable price than on other platforms. Your purchase includes automatic updates for a full year, ensuring that you always have access to the latest enhancements and security fixes at no additional cost.
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