SupportCandy - Workflows: Automate your support system and improve your team's efficiency.
Manually managing support tickets consumes valuable time and can lead to errors that affect the customer experience. SupportCandy - Workflows eliminates these limitations by automating repetitive processes and establishing intelligent workflows that optimize customer service.
Why SupportCandy - Workflows is the ideal solution
This automation plugin transforms your ticketing system into an efficient 24-hour machine. It allows you to create custom rules that run automatically based on specific events, assign tickets to the right agent, update statuses and send notifications without manual intervention. Your team can focus on solving complex problems while the system takes care of routine tasks.
Key functionalities
- Automatic ticket processing: Automatically assigns, updates statuses and adds notes according to predefined rules.
- Customizable workflows: Create unique workflows by combining triggers, conditions and specific actions.
- Automatic and manual execution: Set up processes that run on their own or allow your computer to run them when necessary.
- Native integration with SupportCandy: It works seamlessly with your existing system without complex configurations.
At PillBanana you get original GPL licensed SupportCandy - Workflows at an affordable price. It includes all updates for a full year, ensuring that your support system is always optimized and working properly.
Official web site

