Restrict Content Pro - Help Scout 1.0.4

Restrict Content Pro - Help Scout: Integrate your membership site with your professional helpdesk

A member of your paid site writes to your support email with a question. In order to help him properly, your team needs to know who he is: what level of membership does he have, is his subscription active or has it expired? To find this information, your support agent has to leave Help Scout, log into the WordPress dashboard, search for the user, and come back. It's a slow, inefficient process that delays customer response.

Why is a support with context a superior support?

Exceptional customer support is all about context. When your team can see all of a member's relevant information - their subscription level, their payment history, their expiration date - right next to their support ticket, the quality and speed of response skyrockets. It allows you to offer much more personal and accurate support, resolving queries in a fraction of the time.

Help Scout Add-on: Your members' profile, where you need it

The add-on Help Scout for Restrict Content Pro is the bridge that brings all the context of your membership system directly to your support platform. It is responsible for displaying a complete summary of a customer's membership information in the Help Scout sidebar, every time you receive a conversation from them.

Key functionalities for world-class support

• 360° vision of the member in Help Scout: Its most powerful feature. It automatically displays key subscriber details such as their membership level, their subscription status (active, expired), their registration date and a direct link to their WordPress profile.
• Create new members from Help Scout: Save your team time. If you receive a query from someone who is not yet a member, you can create their user account on your WordPress site directly from the Help Scout interface.
• Official and seamless integration: Being a connector developed by the same team as Restrict Content Pro, you are assured of full compatibility and error-free operation.
• Ultra-efficient workflow: By having all the information on a single screen, your support team can resolve tickets much more quickly and accurately, increasing productivity and customer satisfaction.

Fast and knowledgeable support is what turns members into loyal fans of your brand. At PillbananaWe want you to have the tools to integrate your systems seamlessly. We offer you access to Restrict Content Pro and its add-ons. When you get it from us, you get the original software, with its future updates and our support, at a smart price.

Stop wasting your support team's time searching for information. Give them the context they need instantly and provide customer service that sets you apart from the competition.

Remember, you need the plugin Restrict Content Pro to use this addon.