WS Form PRO - Freshdesk: Connect your WordPress forms with your support system
Managing support requests across multiple channels creates clutter and delays in customer service. WS Form PRO - Freshdesk solves this problem by directly connecting your WordPress forms to Freshdesk, allowing each query to be automatically converted into an organized and prioritized ticket in your helpdesk system.
Why WS Form PRO - Freshdesk is the ideal solution
This add-on eliminates the need to manually transfer data between platforms, reducing errors and speeding response time. With WS Form PRO integrated, you create fully customizable support forms that capture exactly the information your team needs. Setup requires no technical knowledge, and everything works automatically from the moment a customer submits the form until the ticket appears in Freshdesk.
Key functionalities
- Automatic integration with Freshdesk: Submit tickets directly from WordPress without the need for manual processes or additional tools.
- Advanced field mapping: Map each form field to the corresponding field in Freshdesk to ensure that the data is recorded correctly.
- Instant ticket creation: Each form submission generates an automatic ticket in Freshdesk, ready to be assigned and resolved.
- Routing by department: Route tickets to the correct department based on customer responses, optimizing work distribution.
At PillBanana you get the original version of WS Form PRO - Freshdesk at a much more affordable price than other platforms, with updates included for a full year. Invest in a professional support solution without compromising your budget.
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